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Privacy Policy

Privacy Policy

Welcome to our Privacy Policy page. Your privacy is critically important to us. This document outlines the types of information we collect, how we use that information, the measures we take to protect your data, and your rights regarding your personal information when you use our website.

What Data We Collect

We collect various types of information to provide and improve our services, including but not limited to:

  • Personal Identification Information: such as your name, email address, phone number, and postal address when you voluntarily provide these details through contact forms or other means.
  • Technical Data: including IP addresses, browser types, operating system, device information, and pages visited on our website.
  • Usage Data: details about how you interact with our website, including the date and time of your visit and the actions you take.
  • Cookies and Tracking Data: small files stored on your device that help us improve user experience and analyze site traffic.

How We Use Data

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support.
  • To personalize and enhance your experience on our website.
  • To analyze website traffic and usage patterns to improve our services.
  • To send you updates, newsletters, or marketing communications, only if you have given consent to receive such information.
  • To comply with legal obligations and enforce our Terms and Conditions.

Cookies

Our website uses cookies to distinguish you from other users and improve your browsing experience. Cookies may include:

  • Essential Cookies: necessary for the basic functionality of the site.
  • Performance Cookies: to collect anonymous information on how visitors use the site.
  • Functionality Cookies: to remember your preferences and settings.

You can control or disable cookies through your browser settings; however, disabling cookies may affect certain functionalities of the website.

Third-Party Links

Our website may contain links to third-party websites and services, such as social media platforms including our Social/X account (https://x.com/Tate). We do not control these external websites and are not responsible for their privacy practices. We encourage you to read the privacy policies of any related third-party sites you visit.

Data Security

We prioritize the security of your personal information and employ reasonable technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure server environments and encrypted data transmission.
  • Restricted access to personal data to authorized personnel only.
  • Regular security assessments and updates of our systems.

While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

User Rights

Depending on your location and applicable laws, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your personal data.
  • Withdraw consent where processing is based on your consent.
  • Object to or restrict certain types of processing.
  • Request data portability.
  • Lodge a complaint with a relevant data protection authority if you believe your data rights have been violated.

To exercise any of these rights, please contact us using the details provided below.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: help@lihelye.com
  • Phone: +44 7418 310562
  • Address: 8 Bryanston Mews West, Marylebone, London W1H 2BW, United Kingdom

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.